There are many components required to service a loan. Such components include:
- Daily Activities
- Receive payments and mail (insurance cancellations, code enforcement, borrower correspondence, etc.)
- Process payments into servicing system
- principal
- interest
- escrows for taxes and insurance if applicable
- handling short payments according to your policy
- Deposit checks to bank
- Monthly Activities
- reconcile bank statements
- send checks to investor
- provide accounting to investor
- Make phone calls to customers who are late
- Send 30-day notices to applicable borrowers
- “Post” applicable borrowers for foreclosure at county courthouse who haven’t cured 30 day notice
- Foreclose borrowers who have been “posted” and not cured
- Annual Activities
- Provide escrow analysis to borrower
- Provide 1098 for interest paid to borrower and file with IRS
- Provide 1099 for interest received to investors
- Ensure property taxes are paid (whether escrowed or not)
- Pay property taxes for escrowed properties
- Pay hazard insurance premiums
- As needed
- Analyze problems with borrowers, and, negotiate/document solutions
- Resell foreclosed properties
- Customer service question answering for both borrowers and investors
- Compute loan payoffs
- Receive payoff funds and book to servicing system
- Maintain an infrastructure
- Move properties onto forced-placed insurance if borrower allows coverage to lapse
- Office space
- Phones
- Internet
- Copier
- Office supplies
- Utilities
- Computers
- Software
- Payroll
- Health ins
- Vacation/sick coverage
When choosing a servicing company, or, servicing program, you will need to decide what level of involvement you will personally have in your loan(s). Ready Mortgage Corp offers the following:
Bronze – $62.50/mo
- Receive payments
- Book payments into servicing system
- Online access to loan information and history
- Annual escrow analysis
- Annual 1098 to borrower and IRS
- You are responsible for all other activities
Silver – $100/mo
- Receive payments
- Book payments into servicing system
- Online access to loan information and history
- Make phone calls to borrowers who are late and provide record of their response
- Send 30-day notices to borrowers who are late (atty fees still applicable)
- Annual escrow analysis
- Annual 1098 to borrower and IRS
- You are responsible for all other activities
Gold – $130/mo
- Receive payments
- Book payments into servicing system
- Online access to loan information and history
- Make phone calls to borrowers who are late and provide record of their response
- Send 30-day notices to borrowers who are late
- “Post” properties who do not cure the 30-day notice
- Foreclose properties who do not cure for posting
- Negotiate with borrowers and provide options and recommendations to owner for any issues that occur
- Annual escrow analysis
- Annual 1098 to borrower and IRS
- You are responsible for all other activities
Platinum – $200/mo
- We handle everything including coordination of repair and resale if foreclosed
- We will take responsibility for any lapsed insurance coverage
Extra Services
- $100 – load a new loan
- $200 – coordinate a property purchase (including post-closing audit)
- $800 – originate a consumer loan (not including broker fee)
- $100 – draw (if work verification is performed)
- $ 50 – draw (for no verification of work is performed)
- $100 – payoff
- $300 – complete a note sale